Internals

What We Do

Residential Computing supports students living in the residence halls and campus apartments by ensuring they have reliable network access and knowledgeable, friendly, and responsive technical support. We provide in-room, wired Internet connections for every student and support their access to campus-provided Wi-Fi throughout all residential locations.

Our customers include undergraduate and graduate students, family housing residents, live-in faculty, and conference guests. Our primary goal is to ensure that our clients can fully utilize network resources for their academic and personal needs through our provision of in-room Internet and Wi-Fi access, as well as technology resources in each unit's Academic Center. Our staff, primarily made up of Berkeley students, are accessible and available to residents through phone, email, and in-person support to help resolve any technical issues that may arise.

We ensure that all computers connected to the network meet campus minimum security standards, and we continually work to educate all residents about the importance of using legal services to obtain digital media and about smart and safe use of technical resources.

Teams

Residential Computing includes a large group of front-line customer support staff (Residential Computing Consultants) as well as teams of senior staff, who are responsible for developing and maintaining systems and applications, providing technology resources to residents, marketing and outreach, and for management and oversight of ResComp's programs and services.

Student Jobs

Thank you for your interest in working for Residential Computing, part of UC Berkeley’s Student Affairs - Information Technologies (SAIT) division! SAIT is powered by a staff of over 100 students who provide both front-line support and work behind the scenes to deliver critical technology services to students and staff.

A Range of Opportunities

SAIT students work in a variety of technical and non-technical roles, including front-line customer service, software development, administrative support, server and systems administration, technical training, and marketing and design. Positions range from entry-level to supervisory and highly technical. We invest in internal recruitment and promotion every year, so there are many chances to advance within the organization and work in leadership roles.

Training and Skills Development

For all our positions, we look for well-rounded candidates who have strong interpersonal skills, can communicate effectively, and who are highly motivated and able to learn and apply new skills quickly. While a technical background or strong interest in technology is important for our more technical positions, we provide training and emphasize learning on the job to help prepare our staff for post-college careers.

Flexible Work Environment

Our student staff enjoy a relaxed, social, and supportive workplace culture in a professional office environment. They are able to work and learn collaboratively and can set their own hours to accommodate class schedules, balancing work with academic demands.

For questions about ResComp and SAIT hiring, email hiring@rescomp.berkeley.edu.

Open Jobs

Hiring Timeline

Life at Rescomp

Contact Us

For technical support and computer help, please log in to Helpdesk or visit our Support page.

For any other issues, please contact us at the following email addresses:

  • ResComp General Mailbox

    For general inquiries or complaints regarding the Office of Residential Computing, its employees, network, and services.

  • Webmaster

    If you have any questions about the website or have found a problem, please notify us at this address.

  • Human Resources

    For questions or inquiries regarding hiring issues.

  • Abuse Complaints

    For complaints regarding abuse of the rescomp.berkeley.edu network.

  • Security

    For questions regarding security concerns and policy enforcement.