About Residential Computing


What We Do

Residential Computing supports broadband, reliable network connections throughout the residence halls and campus apartments, including wireless connectivity in dining facilities and many other common spaces. Our staff, primarily made up of Berkeley students, provide knowledgeable, friendly, and responsive technical support to our residential clients for their network connections, computing needs, and cable TV service.

Our customers include undergraduate and graduate students, family housing residents, live-in faculty, and conference guests. Our primary goal is to ensure that our clients can fully utilize network resources for their academic and personal needs through our provision of in-room Internet and wireless access, as well as technology resources in each unit's Academic Services Center (ASC). We are continually available to residents through timely phone, email, and in-person support to help resolve any technical issues that may arise.

We ensure that all computers connected to the network meet campus minimum security standards, and we continually work to educate all residents about bandwidth policy, the importance of using legal services to obtain digital media, and about smart and safe use of technical resources.


Residential Computing includes a large group of front-line customer support staff (Residential Computing Consultants) as well as teams of senior staff, who are responsible for developing and maintaining systems and applications, providing technology resources to residents, marketing and outreach, and for management and oversight of ResComp's programs and services.


Administration and Management

Anne Marie Richard Associate Director
Anna Blankinship Student Leadership & Recruitment Coordinator
Keenan Parmelee Technical Services Manager
Kim McPhee Operations Support Coordinator
Hayley Bower Student Services Outreach Manager
Kristen Lee Student Staffing Assistant

Desktop Administration

Henry Chen Lead Desktop Administrator
Omer Azam Desktop Administrator
Steven Chau Desktop Administrator
Donny Reynolds Desktop Administrator

Desktop Consultants

Aaron Feldman Lead Desktop Consultant
Sam Oh Desktop Consultant
Raymond Chen Desktop Consultant
Patrick Hong Desktop Consultant
Nanavati Low Desktop Consultant
Vincent Luong Desktop Consultant
Isaac Yi Desktop Consultant
Tam Tran Service Desk Specialist

Desktop Engineering

Sam Fishman Lead Desktop Engineering Consultant
Sebastian Birthelmer Desktop Engineering Consultant

Information Security

Paulina Ramos Lead Information Security Engineer
Maximilian Burkhardt Information Security Analyst
Jack Chou Information Security Engineer
Nick Wold Information Security Engineer
Sam Zhu Information Security Engineer
Peter Li Information Security Consultant


Mary Nguyen Lead Marketing
Kristen Lee Lead Marketing
Carina Boo Web Designer
Allison Yee Web Designer
Jackie Lee Publications Designer
Anna Nguyen Publications Designer

Network Access Control (NAC)

Hao Bryan Cheng Lead Unix Programmer for NAC
Grantland Hall Unix Programmer for NAC
Darren Tsung Unix Programmer for NAC

Network Engineering

Gang Hoon Kim Lead Network Engineering Assistant
Samuel Son Senior Network Engineering Assistant
Brian Choi Network Engineering Assistant
Crystal Li Network Engineering Assistant

Operations Support

Vincent Canlas Operations Support Lead
Julie No Operations Assistant
Shane Stead Operations Assistant
Shyla Walson Operations Assistant
Christina Yu Operations Assistant


Brendan Speth Lead Programmer
Kenny Do Programmer
Sidharth Goel Programmer
Atsunori Kakitani Programmer
Yuta Labur Programmer
Jake Teton-Landis Programmer
Vincent Tian Programmer

Technical Trainers

Jennifer Tu Lead Technical Trainer
Terence Chu Technical Trainer
Allen Fang Technical Trainer
Jennifer Gaxiola Technical Trainer
Jessica Ortiz Technical Trainer
Andrew Wun Technical Trainer

Quality Assurance

Kevin Lee QA Engineer
Nolan Lum QA Engineer
Brian Yin QA Engineer

Unit 1

Pedro Aguilar RCC
Jeffrey Deng RCC
Michael Lannin RCC
Austin Lien RCC
Michael Lee RCC

Unit 2

Aaron Jameson RCC
Patrick Trillo RCC
Nick Freeman RCC
Daniel Chung RCC
Michelle Yang RCC

Martinez Commons

Aaron Jameson RCC
Patrick Trillo RCC
Nick Freeman RCC
Daniel Chung RCC
Michelle Yang RCC

Foothill, Bowles, & Stern

Bon Jin Koo RCC
Jon Ebueng RCC
Mina Li RCC
Jason Won RCC

Clark Kerr Campus

Kevin Pamplona RCC
Chris Moran RCC
Alex Voet RCC

University Village Albany

Rodson Clavel RCC
Kevin Dichoso RCC
Michelle Lim RCC
Stephen Sun RCC
Terry Tsai RCC
Tarika Soni RCC
Jason Kim RCC

Unit Supervisors

Anne Liu Lead Unit Supervisor
Christine Loh Unit 1 Supervisor
Amy Fei Unit 2 Supervisor
Andrew Deng Unit 3 Supervisor
Nicole Fronda Unit 4 Supervisor
Zachary Schneider CKC Unit Supervisor
Veronica Wong UVA Unit Supervisor

Unix Systems Administration

Albert Ou Lead Unix Systems Administrator
Grayson Chao Unix Systems Administrator
Nick Herson Unix Systems Administrator
Michael Ho Unix Systems Administrator
Joshua Moller-Mara Unix Systems Administrator
George Pearman Unix Systems Administrator
Jessica Yu Unix Systems Administrator

Windows Systems Administration

Richard Chao Lead Windows Systems Administrator
Abhi Desai Windows System Administrator
Tammy Huie Windows System Administrator
Teresa Jiang Windows System Administrator
Rahil Mehta Windows System Administrator
Imran Yousuf Windows System Administrator

Student Jobs

Thank you for your interest in working for Residential Computing! ResComp is part of the larger Student Affairs Information Technologies (SAIT) department, and across the organization we have between 90 and 100 student staff working in a variety of technical and non-technical roles.

Our student job opportunities include front-line customer service for students and staff, software development, web development, administrative support, server and systems administration, technical training, and marketing and design. Positions range from entry-level to supervisory to technical. While training is provided for all positions, we look for highly motivated candidates with some relevant experience who can learn and apply skills quickly.

At ResComp and SAIT, students hold positions with high levels of responsibility and perform mission-critical functions. There are many opportunities to advance within the organization and to work in leadership roles.

While our work environment is professional and prepares our staff for serious, real world jobs after graduation, our student staff enjoy a relaxed, social, and supportive workplace. They earn competitive pay and can set their own hours to accommodate class schedules. And, there is often food, snacks, and candy.

For questions about ResComp and SAIT hiring, email

Contact Us

For technical support and computer help, please log in to Helpdesk or visit our Support page.

For any other issues, please contact us at the following email addresses:

  • ResComp General Mailbox

    For general inquiries or complaints regarding the Office of Residential Computing, its employees, network, and services.

  • Webmaster

    If you have any questions about the website or have found a problem, please notify us at this address.

  • Human Resources

    For questions or inquiries regarding hiring issues.

  • Abuse Complaints

    For complaints regarding abuse of the network.

  • Security

    For questions regarding security concerns and policy enforcement.