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Unit Supervisors
Unit Supervisors directly supervise the RCC Teams in each unit and provide backup support for the RCCs.
Unit Supervisors directly supervise the RCC Teams in each unit and provide backup support for the RCCs.
The Unit Supervisor team directly oversees the Residential Computing Consultant (RCC) teams who are at the front lines of the helpdesk program. Our goal is to ensure that the RCCs meet our clients' computing needs in a timely and courteous manner. We serve this purpose by training, advising, and supporting the RCCs. We will also serve as liaisons between the RCCs and the other teams through constant and effective communication. In addition, we will aid the RCCs in their long-term professional and personal development.