About Desktop Administration
The Desktop Administrator (DA) team is responsible for providing technology resources to residents in each housing unit's Academic Services Center (ASC), including hardware, software, and printing services. DAs are dedicated to maintaining a network of 6 ASCs that serve a total of 8,000 residents. Centers range in size from 15-30 Windows machines and 2-4 Mac clients each, all of which are connected to a Windows-based print and file server. In order to ensure a consistent user experience in each facility, the DA team maintains base images of Windows and Mac machines to allow residents to utilize any center without a noticeable difference in function. Most applications used by ASC patrons are hosted on a central server and streamed to clients, ensuring that application updates can be put into production as fast as possible and that application configurations do not vary from center to center.
Team Members
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Millie Chan
Lead Desktop AdministratorResidential Computing -
Michael Nill
Desktop AdministratorResidential Computing -
Ashwin Thomas
Desktop AdministratorResidential Computing