Contact an RCC

Helpdesk Phone Hotline
If you need a quick answer to a problem you have or don't have access to a computer to schedule an appointment, call us from your residence hall room's phone:

2-HELP
(510 642-4357)

Our Helpdesk Hotline is manned during normal ResComp office hours 9am-6pm, Monday through Friday. If your call is unanswered, you can leave a message or email us.


Questions, Comments, & Suggestions
If you would like to comment on the Helpdesk system or about the service you received from an RCC, please email the Unit Supervisor for your unit.

To contact other ResComp staff, see our Contact Us page.

Question Web Form

If you don't have access to an email client right now, you can still send an email to your RCC with our email web form. Just fill out the handy form below.

Your Name
SID
Phone
Email
Residence
Building & Room
Problem Concerning In-Room Connection Cable TV
Message
Type the word rescomp
(this helps us reduce spam)

Helpdesk Email Addresses

If you'd rather send email directly to your unit's Helpdesk, use these email addresses. Note: The web form above and our email addresses function similarly. Please contact us about a particular problem with EITHER the web form OR our email addresses, NOT both. Thanks!

Please include your name, email address, phone number, and room number with your message.

Service Email Address
Unit 1
Unit 2
Unit 3
Foothill, Bowles, & Stern
Clark Kerr Campus
Manville Apartments
Jackson House
Channing-Bowditch
University Village Apartments
Cable TV Technical Support

If you are not living in the residence halls but would like to make an RCC appointment, please email .

Residential Computing
Residential and Student Service Programs, IT Division
2610 Channing Way 3rd Floor, Berkeley, CA 94720
© 2009 all rights reserved
Helpdesk: (510) 642-HELP
Monday-Friday, 9am-6pm